The Booking & Control Department is the operational core of Malpensa Taxi. The team handles reservations, provides personalized customer support, and coordinates transfers in real time. Each booking is carefully processed, selecting the most suitable vehicle and defining every service detail in advance. At the same time, the department continuously monitors flight status, delays, early arrivals, and vehicle dispatch timing. This approach guarantees precise passenger pickup even in the event of unforeseen changes. Operating 24/7, the department ensures full control, reliability, and peace of mind for every client.
Staff
Booking & Control Department
Booking Specialist / Dispatcher
Emma Schneider
Head of Booking & Operations
Alina Mironova
Quality & Fleet Control Specialist
Giulia Moretti
Chauffeurs & Drivers
Malpensa Taxi drivers and chauffeurs are highly qualified professionals with in-depth knowledge of local routes and airport transfer logistics. Each driver is carefully selected based on experience, reliability, and customer-oriented service standards. Punctuality, safe driving, and attention to detail are fundamental to every transfer. Drivers assist passengers with luggage, speak English, and provide a discreet, comfortable travel experience. Whether for business or leisure, our drivers deliver premium airport transfers available 24/7.
From meet and greet to arrival — flawless service

