Alina Mironova
- Supervise incoming booking requests (website, phone, partners)
- Assign transfers and rides to drivers based on schedule and availability
- Monitor daily operations and vehicle allocation
- Handle urgent situations, delays, and schedule changes
- Ensure compliance with company service standards
- Track KPIs such as conversion rate, cancellations, and average order value
Luggage assistance in Milan means comfort from the very first moment. An English-speaking driver will meet you at the airport, train station, or at your doorstep, help with your luggage and provide safe assistance. Carrying luggage to your apartment, meeting you at the train carriage, or assistance during departure is available upon request. We make your journey easier and more relaxed from the very first step.
Tax Free assistance at Milan airports — escorting passengers from the terminal entrance to the security area. Our English-speaking driver guides you through all steps: flight check-in, customs control, completing Global Blue/Planet forms, receiving cash refunds, and luggage assistance. This service is paid separately and includes airport car parking, ensuring comfort and peace of mind from the very first moment.
From meet and greet to arrival — flawless service